What are cookies?
Cookies are small pieces of data, stored in text files, that are stored on your computer or other device when websites are loaded in a browser. They are widely used to “remember” you and your preferences, either for a single visit (through a “session cookie”) or for multiple repeat visits (using a “persistent cookie”). They ensure a consistent and efficient experience for visitors, and perform essential functions such as allowing users to register and remain logged in. Cookies may be set by the site that you are visiting (known as “first party cookies”), or by third parties, such as those who serve content or provide advertising or analytics services on the website (“third party cookies”). Both websites and HTML emails may also contain other tracking technologies such as “web beacons” or “pixels.” These are typically small transparent images that provide us with statistics, for similar purposes as cookies. They are often used in conjunction with cookies, though they are not stored on your computer in the same way. As a result, if you disable cookies, web beacons may still load, but their functionality will be restricted.
Where we place cookies
We set cookies in a number of different locations across our services. These include:
- Our webistes: infomaptic.com, app.infomaptic.com and docs.infomaptic.com.
- Our viewer and designer tools at app.infomaptic.com
Types of Cookie
The table below explains the types of cookies we use on our websites and why we use them.
|Category of cookies||Why we use these cookies|
|Required||These cookies are essential for our websites and services to perform basic functions and are necessary for us to operate certain features. These include those required to allow registered users to authenticate and perform account-related functions, store preferences set by users such as account name, language, and location, and ensure our services are operating properly.|
|Analytics and Performance||These cookies allow us to optimize performance by collecting information on how users interact with our websites, including which pages are visited most, as well as other analytical data. We use these details to improve how our websites function and to understand how users interact with them.|
|Advertising||These cookies are set by us and our advertising partners to provide you with relevant content and to understand that content’s effectiveness. They may be used to collect information about your online activities over time and across different websites to predict your preferences and to display more relevant advertisements to you. These cookies also allow a profile to be built about you and your interests and enable personalized ads to be shown to you based on your profile.|
Below are examples of the cookies set by Infomaptic, with explanations of their purpose. Some of these are actually stored in Local Storage, but we’ve included them here for your information. All of our internal session, states and tokens are stored in Local Storage, not cookies. But there are still plenty of cookies to see (no one wants to just see a cookie, they really want to eat it, right?)
|__ssid||For processing payment and to aid in fraud detection.|
|__stripe_sid / __stripe_mid||For processing payment and to aid in fraud detection.|
|session_state||Contains information about the status of your session.|
|access_token||Stores your current token to Arcigs.|
|refresh_token||Stores your current refresh token to Arcgis|
|nonce||Random string we use during authentication|
|csrftoken||Ajax security cookie used to secure some form posts.|
|esri_auth_extn||Sample of various cookies set by Esri.|
|infomaptic_gdpr||Indicates that you have accepted use of our cookies|
Analytics and Performance
|_ga_*||Google Analytics cookies that we use to track app usage|
Third Party Cookies
Mostly these are cookies that you have already consented to, but here are the common Third Parties that we use that might leave cookies lying around:
- Stripe – Used for payment processing
- ArcGIS – https://trust.arcgis.com/
Please note that this section is not intended to be exhaustive, but rather aims to be representative, and that our users may set additional cookies (such as Google Analytics), depending on the features they have chosen to enable or the plugins they have installed.
On a mobile device, you may also be to adjust your settings to limit tracking.
Some analytics services we use, which place their own cookies or web tags on your browser, offer their own opt out choices. For example, you can opt out of Google Analytics by installing Google’s opt-out browser add-on, from Hotjar by using the Do Not Track header, and from Nielsen by clicking the opt out link found within Nielsen’s Privacy Statement.
Consent for Advertising Cookies on Our Sites
You may see a “cookie banner” on our websites and dashboards. We don’t use any advertising services and we don’t share your information with those services. But we do use things like Google Analytics to track users across our sites and observe behavior within our apps. You may choose to not participate in our user improvement program, that’s okay, we won’t follow you around then, but we’d really like you to participate, that’s how we learn and make our Services better.