Our Privacy Policy explains our principles when it comes to the collection, processing, and storage of your information. This policy specifically explains how we, our partners, and users of our services deploy cookies, as well as the options you have to control them.

What are cookies?

Cookies are small pieces of data, stored in text files, that are stored on your computer or other device when websites are loaded in a browser. They are widely used to “remember” you and your preferences, either for a single visit (through a “session cookie”) or for multiple repeat visits (using a “persistent cookie”). They ensure a consistent and efficient experience for visitors, and perform essential functions such as allowing users to register and remain logged in. Cookies may be set by the site that you are visiting (known as “first party cookies”), or by third parties, such as those who serve content or provide advertising or analytics services on the website (“third party cookies”). Both websites and HTML emails may also contain other tracking technologies such as “web beacons” or “pixels.” These are typically small transparent images that provide us with statistics, for similar purposes as cookies. They are often used in conjunction with cookies, though they are not stored on your computer in the same way. As a result, if you disable cookies, web beacons may still load, but their functionality will be restricted.

How we use cookies

We use cookies for a number of different purposes. Some cookies are necessary for technical reasons; some enable a personalized experience for both visitors and registered users; and some allow us to collect information about you and how you use our Services. See our Privacy Policy for information about what we collect.

Where we place cookies

We set cookies in a number of different locations across our services. These include:

  • Our webistes: infomaptic.com, app.infomaptic.com and docs.infomaptic.com.
  • Our viewer and designer tools at app.infomaptic.com

Types of Cookie

The table below explains the types of cookies we use on our websites and why we use them.

Category of cookies Why we use these cookies
Required These cookies are essential for our websites and services to perform basic functions and are necessary for us to operate certain features. These include those required to allow registered users to authenticate and perform account-related functions, store preferences set by users such as account name, language, and location, and ensure our services are operating properly.
Analytics and Performance These cookies allow us to optimize performance by collecting information on how users interact with our websites, including which pages are visited most, as well as other analytical data. We use these details to improve how our websites function and to understand how users interact with them.
Advertising These cookies are set by us and our advertising partners to provide you with relevant content and to understand that content’s effectiveness. They may be used to collect information about your online activities over time and across different websites to predict your preferences and to display more relevant advertisements to you. These cookies also allow a profile to be built about you and your interests and enable personalized ads to be shown to you based on your profile.

Examples

Below are examples of the cookies set by Infomaptic, with explanations of their purpose. Some of these are actually stored in Local Storage, but we’ve included them here for your information. All of our internal session, states and tokens are stored in Local Storage, not cookies. But there are still plenty of cookies to see (no one wants to just see a cookie, they really want to eat it, right?)

Required

Cookie Purpose
__ssid For processing payment and to aid in fraud detection.
__stripe_sid / __stripe_mid For processing payment and to aid in fraud detection.
session_state Contains information about the status of your session.
access_token Stores your current token to Arcigs.
refresh_token Stores your current refresh token to Arcgis
nonce Random string we use during authentication
csrftoken Ajax security cookie used to secure some form posts.
esri_auth_extn Sample of various cookies set by Esri.
infomaptic_gdpr Indicates that you have accepted use of our cookies

Analytics and Performance

Cookie Purpose
_ga_* Google Analytics cookies that we use to track app usage

Third Party Cookies

Mostly these are cookies that you have already consented to, but here are the common Third Parties that we use that might leave cookies lying around:

  • Dymaptic – Technically this is us, but there is a separate website that you can see the cookie policy on: https://www.dymaptic.com/cookie-policy-us/
  • Stripe – Used for payment processing
  • ArcGIS – https://trust.arcgis.com/

Please note that this section is not intended to be exhaustive, but rather aims to be representative, and that our users may set additional cookies (such as Google Analytics), depending on the features they have chosen to enable or the plugins they have installed.

Controlling Cookies

Visitors may wish to restrict the use of cookies or completely prevent them from being set. Most browsers provide for ways to control cookie behavior such as the length of time they are stored – either through built-in functionality or by utilizing third party plugins. If you disable cookies, please be aware that some of the features of our service may not function correctly. To find out more on how to manage and delete cookies, visit aboutcookies.org. For more details on your choices regarding use of your web browsing activity for interest-based advertising visit youronlinechoices.eu (EU based) or optout.aboutads.info (US based).

On a mobile device, you may also be to adjust your settings to limit tracking.

Some analytics services we use, which place their own cookies or web tags on your browser, offer their own opt out choices. For example, you can opt out of Google Analytics by installing Google’s opt-out browser add-on, from Hotjar by using the Do Not Track header, and from Nielsen by clicking the opt out link found within Nielsen’s Privacy Statement.

Consent for Advertising Cookies on Our Sites

You may see a “cookie banner” on our websites and dashboards. We don’t use any advertising services and we don’t share your information with those services. But we do use things like Google Analytics to track users across our sites and observe behavior within our apps. You may choose to not participate in our user improvement program, that’s okay, we won’t follow you around then, but we’d really like you to participate, that’s how we learn and make our Services better.

Contact Us

If you have any questions about our use of cookies, you can find the most relevant contact details in our Privacy Policy.